About us
About Vitalix Prime
A single supplement, sold direct in the UK, with the full label published and a guarantee you can actually use. Here is who is behind it and how we work.
Free UK delivery
Every order ships free and typically arrives within 3–5 working days.
30-day money-back guarantee
Not for you? Send it back within 30 days and we'll refund you — no questions asked.
Secure payment
Card details are handled by Stripe. They never touch our servers.
UK customer support
Email support@getvitalixprime.co.uk and a real person replies. Monday to Friday, 9am – 5pm UK time.
Quick answer
Who we are
We are a small UK team selling one product. That is unusual in this category, where most sellers run a catalogue of a dozen near-identical formulas, and it shapes everything else on this site: there is one label to explain, one price list to publish, and one guarantee to honour.
| Detail | Information |
|---|---|
| Trading name | Vitalix Prime |
| Website | getvitalixprime.co.uk |
| Market | United Kingdom only |
| Currency | Pounds sterling |
| Products | One — Vitalix Prime, 60 capsules per pack |
| Sales channel | Direct from this website |
| Support | support@getvitalixprime.co.uk, monday to friday, 9am – 5pm uk time |
| Guarantee | 30 days from delivery |
Why we sell direct
A high street retailer or a marketplace takes a margin, and that margin comes out of the customer's pocket. The recommended retail price of £79.95 a pack is what a stocked version of this product would realistically need to cost. Selling direct removes that layer, which is why the everyday price here starts at £54.95 and falls to £36.65 a pack on three.
It also keeps responsibility in one place. If a parcel goes missing or you want your money back, you email the people who packed it — not a marketplace queue that has never seen the product. That is the practical argument on the where to buy page, and the reason listings elsewhere are not ours.
What we will and will not say
Supplement marketing has a reputation, most of it earned. We decided early which side of that line to stand on, and wrote it down so you can hold us to it.
| We will | We will not |
|---|---|
| Publish the amount of every active per serving | Hide amounts behind a "proprietary blend" |
| Use only authorised health claims | Suggest the product treats or cures anything |
| Link the source behind a factual statement | Cite studies we have not read |
| Say who a product is not for | Pretend it suits everybody |
| Publish only verified customer reviews | Invent testimonials, ratings or customer counts |
| State that we sell the product | Pose as an independent reviewer |
In practice that means two health claims, in their authorised wording: zinc contributes to the maintenance of normal testosterone levels in the blood and to normal fertility and reproduction, and niacin contributes to normal energy-yielding metabolism and to the reduction of tiredness and fatigue. The other six actives carry no authorised claim, and we say so on the ingredients page rather than implying otherwise. The full policy is in our editorial standards.
How we operate
- One-off payments only. No subscriptions, no auto-renewal, no stored cards for future billing.
- Free UK delivery on everything, including single packs, with no minimum spend — see delivery.
- A 30-day guarantee that accepts opened packs, because a month is how long it takes to know — see returns.
- Payments handled by Stripe. We never see or store your full card details.
- Plain outer packaging, with no product name visible on the outside.
How to reach us
Email support@getvitalixprime.co.uk, answered monday to friday, 9am – 5pm uk time by a person rather than a bot. The contact page explains what to include so we can sort most things in a single reply, and the FAQ already answers the questions we get most.
Questions about us
Who sells Vitalix Prime?+
We do, directly from getvitalixprime.co.uk. There are no retail stockists, no marketplace listings and no wholesale accounts, and support comes from the same people who ship the product.
Is this the official website?+
Yes. getvitalixprime.co.uk is the only site we operate and the only place the current formula, price list and 30-day guarantee are published.
Why do you not sell in shops?+
A retailer needs a margin and the customer pays it. The recommended retail price of £79.95 a pack reflects that. Selling direct is why our everyday price starts lower.
Do you write your own content?+
Yes. Every guide on this site is written in-house against a published set of standards, with sources linked so you can check them yourself.
Do you publish customer reviews?+
Only verified ones from real orders. We have chosen to publish none rather than invent them, and the reviews page says so plainly.
Are you a medical company?+
No. Vitalix Prime is a food supplement, not a medicine. It is not intended to diagnose, treat, cure or prevent any disease and we do not offer medical advice.
What claims will you make about the product?+
Only the authorised ones: zinc contributes to the maintenance of normal testosterone levels in the blood and to normal fertility and reproduction, and niacin contributes to normal energy-yielding metabolism and the reduction of tiredness and fatigue.
Do you sell outside the UK?+
No. We ship to UK addresses only and every price on the site is in pounds sterling and includes VAT where applicable.
Do you run subscriptions?+
No. Every order is a one-off payment. We do not store cards for future billing and there is nothing to cancel.
How do you make money?+
By selling the product on this site. We say so on every guide, because you should know who wrote what you are reading.
How do I contact a real person?+
Email support@getvitalixprime.co.uk, answered monday to friday, 9am – 5pm uk time.
Sources and further reading
- GB nutrition and health claims register
- ASA — Advertising rules for food supplements
- Chartered Trading Standards Institute — buying safely online
We link to public guidance so you can check anything we say. Nothing on this page is medical advice — speak to your GP or pharmacist about your own situation.
Ready to start your first month?
Choose your bundle and check out securely on our home page. Free UK delivery, 30-day money-back guarantee.
Individual results vary. Vitalix Prime is a food supplement and is not a medicine. It does not diagnose, treat, cure or prevent any disease.